SHIPPING
Find shipping information & estimated delivery times for Sozy products on standard USA orders, Canada orders and International orders.
USA ORDERS
| ORDER VALUE | SHIPPING COST |
|---|---|
| $124.99 & Under | $8.00 |
| $125 & Over (after all applied discounts and promotions. excludes international orders) | FREE |
SHIPPING TIMES & CARRIER:
Orders are generally processed same day or next business day of the order being placed. All orders are shipped via USPS or FEDEX and typically take 2-5 business days to deliver. We do not ship on the weekends or holidays.
We cannot be responsible for packages that are lost, stolen or missing after being marked as delivered by the carrier. Sozy is also not responsible for shipping delays during transit. Please double check your address is correct prior to placing your order. Orders with a total over $400 will have Signature Required applied for free, for your orders protection. Shipping insurance is available at additional cost and upon request prior to your order being shipped. Please email info@livesozy.com to add shipping insurance to your order before the order ships.
Packages that arrive to us as “Return To Sender” will be processed as a return for refund (store credit for Brands We Love items and Final Sale items) and deducted $7 for processing. Original shipping fees are nonrefundable. RTS packages with 3+ styles will be deducted a 10% processing fee.
INTERNATIONAL & CANADIAN SHIPPING
Orders from outside the United States typically take 1-2 week delivery. Shipping times are not certain due to the many variables involved in international shipping. Delivery times are not guaranteed and we cannot be responsible for delays in shipping.
A note to international customers: We cannot know each county's import duties and customs rules. Additional duties and value-added taxes are not likely, but may be required and are the sole responsibility of the customer.
International orders are ineligible for free shipping and are final sale.
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