BRANDS WE LOVE
EXCHANGES & RETURNS
LOOKING TO EXCHANGE/RETURN A "BRANDS WE LOVE" ITEM?
At Sozy, we LOVE our Brands We Love partners who share our ideals, values, and care about making the world a better place! We want to make sure you have the best experience possible! If you have any questions about your order, want to process a return/exchange, or just have a general question, find the brand name below for their contact information and to review their return and shipping policies.
FIND THE BRAND'S
EXCHANGE & Return Policy
Due to the size of their business, they are unable to accept returns at this time. However, if you have any issues with your product, please email them at firstname.lastname@example.org, and they will figure something out on a case-by-case basis.
Orders are generally shipped within 2-5 business days of being placed. Because they make everything by hand, they can’t guarantee next day delivery, but they work as fast and mindfully as they can :)
Circular Bodies ships in recycled boxes with recycled paper filling and biodegradable paper tape (only ship plastic-free!). Your order is also shipped via USPS 2-day priority, and they offset the carbon of every shipment.
If you are not completely satisfied with your purchase for any reason, please email us at email@example.com to arrange a return. We will send you a return form, as well as a return shipping address.
Returns are accepted within 30 days of purchase. Please kindly note that return shipping costs are the responsibility of the customer. Items must be returned with original product packaging intact, otherwise they are non-refundable and will not receive refund or store credit.
Orders will be processed and shipped within 2 business days. Orders placed on weekends will ship on Monday. Orders will deliver in about a week.
We accept returns on all products that are unworn and unaltered within 30 days of purchase. A $5.95 fee will be withheld from your refund to cover shipping and restocking costs per shoe. We recommend trying on your shoes indoors and walking very slow on flat carpet to ensure the bottoms do not get damaged when testing the fit.
Please send an email to firstname.lastname@example.org referencing your order number for a return label. All exchanges are free of charge.
HAVE MORE QUESTIONS
Please email us with any questions you might have - we are here to help.
- Email Us: email@example.com
- Call Us: 760.503.7194